Telephone availability
We look forward to hearing from you. As we are a family-run house without a reception staffed around the clock, the best way to reach us personally is during our core hours. During this time, we are happy to help with questions, reservations and requests.
Our phone hours
Notes on arrival and personal handling
Important note regarding arrival (check-in):
In order to welcome you personally, arrival is only possible by prior telephone arrangement. Please give us a quick call before setting off.
Important note: For bookings and enquiries, please preferably call us. We do not use WhatsApp or other messengers as an official contact channel.
For guests who have already booked, arrival times outside our telephone hours are of course possible by prior arrangement, for example in case of traffic or delay.
100 % human – no chatbots, no generative AI
Enquiries, reservations and follow-up questions are handled personally. We do not use chatbots, generative AI systems or automated response systems for the content-related handling of your enquiry.
For bookings and enquiries, please preferably use telephone contact. We do not use WhatsApp or other messengers as an official contact channel.
Further information on the processing of personal data can be found in our Privacy Policy.
Language note:
Telephone enquiries and reservations can only be handled in German. This English page is provided as information for guests.
German reference page: Kontaktzeiten / Öffnungszeiten.
Payment information
To help you prepare your stay, please note our payment information.
Payment information & ATMs
Cash payment: We currently accept cash only on site.
ATMs: Please note that there are currently no ATMs in Hohenstaufen. The nearest option is in Goeppingen (approx. 7 km away).
Further information
Further information on the route, bus line 933 and distances can be found on our Directions page.
Call now (+49 7165 8062)We look forward to your visit to Hotel Goldener Ochsen in Goeppingen-Hohenstaufen.
Important note: For bookings and enquiries, please preferably call us. We do not use WhatsApp or other messengers as an official contact channel.